My keyfob is lost/missing, or does not work. How do I get a new one?

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My keyfob is lost/missing, or does not work. How do I get a new one?

Solution There is a $50 fee to have your keyfob replaced.

Create a Support Ticket by going to:

http://www.rubyforest.net/support/index.php?a=add

and using the "Membership - Keyfob Inquiry" Category.
Include your name, property address, and contact information in the Support Ticket.

NOTE: The Key Fobs are only for FULL Members and are currently limited to one per property address. Sharing among multiple properties is obviously not allowed. They can be remotely activated/deactivated, and all usage activities of the key fobs at the pool and tennis courts are recorded for security reasons.

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Article details

Article ID:	8
Category:	Membership
Date added:	2009-05-12 16:03:30
Views:	55
Rating (Votes):	(3)

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