Knowledgebase
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Knowledgebase is a categorized collection of answers to frequently asked questions (FAQ) and articles. You can read articles in this category or select a subcategory that you are interested in.  

» Subcategories:

 
Clubhouse
What is the actual Clubhouse address?
How do I rent the clubhouse?
Events
Covenants
Do I need approval for any/all exterior home or yard improvements?
How do I replace, fix, or get paint for my mailbox?
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Membership
How do I pay for membership or check the status of my property?
My keyfob is lost/missing, or does not work. How do I get a new one?
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» Articles in this category:

 
How do I get in touch with the HOA? Article rated 3.0/5.0
The BEST (most productive and organized) way to reach Ruby Forest HOA Committee Members is to create a Support ticket by going here: http://www.rubyforest.net/support/index.php?a=add and selecti...
Who runs the HOA? Article not rated yet
The current HOA Board (7) and Committees are run by volunteer residents. Most, if not all, of them work full-time jobs, part-time jobs, have family and children, and/or go to school. HOA Board and C...
Why is the HOA not professionally managed? Article not rated yet
Like many residents, the volunteer residents of the HOA Board and Committees are all very interested in having the management of the neighborhood run by a full-time professional company. But without ...
How does the HOA communicate with the residents/members? Article not rated yet
Currently, communication by the HOA is done via the following: ## Knowledgebase ## - for common and useful Questions and Answers. We will try to keep the most accurate and important FAQs here so t...
How do I volunteer for the HOA? Article not rated yet
Just show up at any of the monthly HOA meetings at the clubhouse and introduce yourself, or contact any of the HOA Board or Committee members: http://www.rubyforest.net/support/knowledgebase.php?ar...
Why should I create a Support Ticket instead of emailing directly? Article rated 3.0/5.0
The online Support Ticket system allows us to: 1. Put a timestamp on every reply by all related parties. 2. Allow any and all related parties to see the same set of comments, attachments, and mess...
How/Where do I report a crime? Article not rated yet
Call the Suwanee Police Department at 770-945-8995. Also - notify the HOA to announce it to the neighborhood by reporting it here: http://www.rubyforest.net/support/index.php?a=add and select...
What are the different HOA Committees available? Article not rated yet
One of the most interesting and rewarding aspects of being a member of the Ruby Forest Homeowners' Association is being involved in Association Administration. As a committee chair or member, you will...
Does Ruby Forest have a Neighborhood Watch or PACT program? Article rated 5.0/5.0
Ruby Forest has a PACT (Police and Citizens Together) program with the Suwanee Police Department, with a senior officer assigned to it. The officer will work with residents on quality-of-life issue...
Where can I get local information on Utilities, Parks, Events, Schools, etc? Article not rated yet
Utilities: http://www.suwanee.com/cityservices.utilities.php Sanitation/Waste: http://www.suwanee.com/cityservices.san ... rvices.php Points of Interest: http://www.suwanee.com/aboutsuwa...
Who built my home in Ruby Forest? Article not rated yet
Northstar built MOST of the properties within Ruby Forest: http://www.nshomes.net/
 


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